October 26, 2008

Computer Crashes

Q:
Some of the programs I use quite frequently on my computer seem to crash an awful lot. Why do they keep doing that and is there anything I can do to prevent it?

A:
If you have started to see a "crash" increase in either your Windows operating system or any other programs you use, luckily, there are a few things you can do. Let's take a look!

First, if the same problem is repeated regularly, you should take down some notes about your actions that led up to the crash. Try to remember your sequence of actions and write down everything you did up until the time the program stopped working. Make sure you take note of the contents of any error messages or other dialogue boxes that may have come up on your screen as well.

After you have everything written down, you're going to want to go to the program manufacturer's Web site. There you can look for a patch or an update you might be missing that can solve the crashing problem. A lot of times, that's an easy answer. If the patch or update already exists, you can just take care of the problem right then and there. If it doesn't have a fix, you can try to find something by doing a search for the product's name, including some of the symptoms you're experiencing while using the program.

Another thing you can do is check your Windows event log. Windows often logs details about system and application crashes. To access the event log, right click on your My Computer icon and choose Manage. Once you're there, look in the left pane and find Event Viewer. Go ahead and click on the little plus sign (+) to expand it. That will bring up three different sections: Application, Security and System. Choose Application. Once you do that, you will see a list of different actions in the right pane. There are quite a few of them, so I will give you some time to look over them.

Okay, now, if you see any that have a red X next to them, it means your system found a serious problem with that particular application. When you double click on the red X, an Event Properties box will appear. That will give you some information about what happened to cause the application to error out, etc.

Even though you have that information, it may still be hard to decipher what's really going on. If that's the case, Microsoft has a database called Event ID that you can use to get more information. Go here to see Event ID. You will have to enter all the information you know about the application and the problem in order to get a result. Once you have it all filled in, click Go and you will be taken to an explanation.

Another place you can go (which seems to be more preferable) is EventID.net. That allows you to take the Event ID and source of the application error (found in the Event Properties box we talked about earlier) to see a description of the problem. The site also includes other acheter cialis original users' experiences with the same error, along with some possible solutions to fix the error problem. You do have to subscribe to the Web site, but it's only $9 for three months worth of help or $24 for one year.

Either of the sites may help you better understand why your programs keep crashing on you. They could definitely save you some peace of mind as well, so give them a try today!

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