February 5, 2009

Microsoft offers to just ‘Fix it’

When people encounter a problem with their PC, they often go to the Web and do a search to see if others have had the problem. If they are lucky, someone has found a fix and listed the steps on either a support document or within a user forum.

 

Now, they may have an even better option.

 

Over the past six weeks, Microsoft has quietly added a “Fix it” button to a few of the thousands of help documents on its Web site. When clicked, the computer then takes all the recommended steps automatically.

 

An example of the “Fix it” button that has started showing up in some Microsoft help documents, offering users a one-click solution.

 

“If we know what those 15 steps are why shouldn’t we just script it,” said Lori Brownell, Microsoft’s general manager of product quality and online support

The “Fix it” option is still fairly rare, showing up in around 100 different help documents. The effort is growing rapidly, though, up from just four such fixes when the program quietly began in December.

 

Microsoft continues to offer users the option of doing things on their own cialis cheapest if they either don’t trust Microsoft or just like being in control.

“We’re not trying to hide anything,” she said.

 

The first fixes included a number of common issues, including restoring a missing Internet Explorer icon to the desktop, how to enable the DVD library in Vista’s

Windows Media Center as well as what to do when encountering the error message in Street & Trips 2008 that “Construction information for routes could not be downloaded”

 

For now, Microsoft is having to go back and search its archives to see which of its problem solving tips can be automated. Eventually, it hopes to create the automated fixes at the same time the help articles are created.

 

Where it can, Microsoft is also adding the “Fix it” option into the error reporting tool built into Windows. Initially, all users could do when a program crashed was send a report to Microsoft. More recently, the system has started checking to see if there is any information on the issue. Next up, said Brownell, is offering the option to have the issue solved automatically.

 

Long term, the company has even broader hopes.

 

While it would like to just eliminate bugs and glitches, Brownell said that is not an attainable goal.

 

“We’d love for our customers to never have problems,” she said. “We’ll never ship bug-free software as hard as we try.”

Instead, she said she is aiming for a day when Microsoft’s products themselves will be able to spot problems and proactively offer fixes. As an example, she noted that in Exchange, it’s a pretty safe bet that once one gets low on disk space, bad things will happen. Making sure that users take action before problems occur is an example where the company is headed.

 

Another example, she said, would be for Microsoft to be able to notify users if they are running two drivers that others have found to conflict with one another. Assuming the appropriate privacy safeguards were in place, Brownell said it would be great for the user to be alerted and offered a fix before a problem occurred.

That proactive world is still largely a vision rather than a reality. That said, Brownell said that the company is putting in place some of the plumbing necessary to make such things possible.

 

With Windows 7, Microsoft has added an “action center” that Brownell said offers the underlying capability needed to serve up fixes within the operating system. She said that she would expect some opportunities for that over the life of the product, though the current beta version of Windows 7 has few examples of that.

Personally, I’d just like to see the “Fix it” button extended to other areas of my life. I’d really like one that would make travel plans, fill out my expense reports and

hire a plumber. That would make me (and my partner) much happier.

 

For what would you like to see a “fix it” button?

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How do I… configure Windows Home Server for remote access?

  • Date: September 30th, 2008
  • Author: Steven Warren

There has been a lot of discussion on Microsoft Windows Home Server and its merits on TechRepublic lately. One of my favorite features of Windows Home Server is the ability to securely connect to your machines remotely. In this tutorial, we will show you how to configure this feature in Windows Home Server.

This blog post is also available in PDF format in a TechRepublic download.

We will begin by opening the Windows Home Server Console from the Desktop and clicking Settings to open the window shown in Figure A.

Figure A

cialis cheapest price align=”justify”>These are the Windows Home Server Settings.

Next, click on Remote Access and select Turn On Web Site Connectivity, as shown in  Figure B.

Figure B

Turn on Web Site Connectivity in Windows Home Server.

Now that the Web Site Connectivity is turned on, three ports are open on the Windows Home Server firewall. They are the following: port 80, port 443, and port 4125. These ports are opened so that your Windows Home Server can accept incoming requests from the Internet.

Port 80 will accept Web requests, port 443 is for SSL requests (of course), and port 4125 is for remote desktop proxy requests.

Now your Windows Home Server will perform tests (Figure C) to see if it can automatically configure your router using Universal Plug and Play (UPnP) architecture. Please make sure UPnP is enabled on your router in order for it to be successful. Most routers today have this turned on by default (Figure D).

Figure C

Perform router testing for Remote Access.

Figure D

Router testing is in progress.

My initial test shows that the router is not configured for remote access (Figure E). Click the Configure Router button to configure your router automatically using UPnP.

Figure E

Router is not configured for Remote Access.

Once you click the Configure Router button, you will be prompted with the dialog box shown in Figure F. Click Yes.

Figure F

Configure port forwarding.

Once the configuration is complete, another check takes place (Figure G) and green checks throughout indicate a proper configuration.

Figure G

Router has passed tests and is properly configured.

We can now move on to configuring a domain name for our Windows Home Server. Click Setup under the Domain Name box (Figure H), and a wizard will walk you through creating a Windows Home Server domain name.

Figure H

Click Setup to configure a domain name in Windows Home Server.

The first window you are presented with is the Welcome splash screen (Figure I), which prompts you to sign in with your Windows Live ID. At this point, you can create a Domain name such as Lastname.homeserver.com or whatever suits you (Figure J).

Figure K shows a properly configured domain name.

Note: With Windows Home Server, you are getting a free SSL certificate. This is a great plus when using Windows Home Server.

Figure I

The Welcome splash screen appears.

Figure J

Secure access to Windows Home Server.

Figure K

The domain name is working.

Important note: If your router does not support UPnP or pass the tests, you will need to manually forward the following TCP ports from your router to the IP address of your Windows Home Server. Again, these ports are 80, 443, and 4125.

The best way to test the configuration is to use a wireless mobile card or modem connection or simply go to your buddy’s house and connect to his network. Of course, if all else fails, you can test from your internal network as well.

Once you are connected to a network other than your own, open up the browser of your choice and type in the Web address (URL) to your Windows Home Server. Take for example, https://stevejobs.homeserver.com. You will see your login page, as shown in Figure L.

Figure L

The Windows Home Server login page appears.

Next, click Log On (Figure M) and enter your credentials. You can also test this internally from your network. It is OK to test both inside and outside your network. I would rather know it works so when I am traveling, I have no connectivity issues.

Figure M

Enter your login credentials.

As you can see, you now have access to your Windows Home Server (Figure N). You can remotely access your computers and the shared folders you created. You also have the ability to upload pictures and files by using drag and drop. It is actually a great product once you have everything completely configured.

Figure N

You can now access your files.

Let’s now walk through connecting to a computer remotely. First, click on the Computers tab, and all your computers that are available for connection will be listed, as shown in Figure O. Simply click on the computer name to connect to that computer; it is that simple.

Figure O

These computers are available for connection.

Finally, if you click on the Shared Folders tab (Figure P), you can see all your folders that allow you to download and upload information. Once you are finished with your remote use, you can log off.

Figure P

Access your Shared Folders in Windows Home Server.

Windows Home Server is a very innovative product that enables the average home user to easily manage the arduous task of backing up computers and files from multiple computers. It also allows you to easily access your computers and files remotely. In this tutorial we have shown you how to configure remote access to a Windows Home Server for your home network.

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How do I… use the Text-to-Speech application in XP?

  • Date: October 1st, 2008
  • Author: Mark Kaelin

By Diana Huggins

Windows XP includes many different features that make it accessible to all different types of users. One such feature is the Narrator, which uses Text-to-Speech (TTS) technology to enable Windows XP to play back printed text in a pre-recorded spoken voice. This can be very useful if there are users on the network who have vision impairments and difficulty reading the text that is displayed on the screen. In this article I will outline how you can configure Text-to-Speech in Windows XP and then use the Narrator to read the text that is displayed on the screen.

This blog post is also available in PDF format in a TechRepublic download.

Text-to-Speech in Windows XP

A sound card and speakers are all you need to make Windows XP talk to you. This is because Microsoft Windows XP is capable of playing back text in a spoken voice. This technology is referred to as Text-to-Speech (TTS). Not only is this technology useful for a person with visual impairments, but it is also useful for someone who is working on multiple tasks at one time.

Windows XP makes this possible through a built-in driver called a TTS engine that is able to recognize text. It can play displayed text back using a pre-generated voice. Although it is a very useful technology, the engine included with Windows XP provides limited Text-to-Speech functionality, but you can obtain third-party engines from other manufacturers. In any case, let’s take a look at how you can configure the TTS engine included with Windows XP.

Configuring speech properties

Configuring TTS is very straightforward. Open the Speech folder within the Control Panel. The Speech Properties dialog box will appear, as shown in Figure A. It allows you to control various TTS settings.

Under Voice Selection, you can select the voice you want to use. By default, there is only one voice available in Windows XP called Microsoft Sam. Additional voices can be downloaded from various Web sites.

Figure A

Configure speech properties in Windows XP.

Once you have selected a voice using the drop-down arrow, you can preview the voice by clicking the Preview Voice button. Assuming that the speakers are already connected to your computer, the voice will read the default text displayed in the Use the Following Text to Preview the Voice field. Alternatively, you can type in specific text to preview by highlighting the existing default text and typing in the text you want read.

Along with selecting a specific voice, you can also control the speed at which the voice reads text. By dragging the slider you can increase or decrease the voice speed, although the default value of Normal tends to be fine for most people.

By clicking the Audio Output button, you can select the audio output device (Figure B). From the Text to Speech Sound Output Settings dialog box, select from one of the two options: User Preferred Audio Output Device or Use This Audio Output Device. By leaving the default Use Preferred Audio Output Device option selected, the audio device used for all other sound is also used for TTS. Conversely, if there is more than one audio device installed on the computer, you can specify a separate audio output device for use with your speech programs.

Figure B

Select the Text To Speech output device.

The Text To Speech Sound Output Settings dialog box also includes a Volume button. This allows you to control the TTS volume. When you click this button, the Master Volume dialog box will appear, as shown in Figure C, allowing you to adjust the volume output levels.

Figure C

Configure the text-to-speech volume.

As you will now see in the next section, once you have configured all the text-to-speech options, you can have Windows XP read the text on your screen using the Narrator.

Configuring the Narrator

Windows XP includes its own TTS utility called the Narrator. If you require a TTS utility, keep in mind that it is limited in functionality. First of all, it is designed to work with a specific set of programs that include Control Panel programs, Notepad, WordPad, Internet Explorer, Windows Setup, and the Windows desktop. This means it may not work for other programs. Second, the Narrator is only supported on the English version of Windows XP.

To start the utility, press [Ctrl][Esc], press [R], type narrator, and press [Enter]. You can also configure the Narrator to start automatically each time you log on to the computer. Open the Utility Manager by pressing the [Windows Key][U]. Select Narrator and place a check beside the Start Automatically When I Log In option. As you can see, the Narrator is configured to start automatically when you launch the Utility Manager.

Once you open the Narrator, a dialog box will appear, as shown in Figure D. As you can see, it can be configured to perform several different TTS functions that include:

  • Announce Events on Screen — The Narrator will read aloud new windows, menus, or shortcuts when they are displayed.
  • Read Typed Characters — The Narrator will read typed characters aloud.
  • Move Mouse Pointer to the Active Item — The mouse pointer will follow the active item that is on the screen.
  • Start Narrator Minimized — This allows you to start the Narrator without seeing the dialog box. The utility is minimized.

Figure D

Configure the Narrator to perform Text-to-Speech functions.

The Narrator dialog box includes a Voice button that can be used to control voice settings. As shown in Figure E, voice settings for the Narrator include Speed, Volume, and Pitch. Once you have configured the appropriate values, click OK to return to the Narrator dialog box.

Figure E

Configure Narrator voice settings.

With the Narrator settings configured, your speakers turned on, and the volume turned up, you can minimize the Narrator dialog box, and Windows XP will be ready to talk to you. Depending on how you have the Narrator configure, you should hear the pre-configured cialis cheap online voice read the text that appears on your screen. For example, if you are working in Microsoft Word, the Narrator will repeat the text as you type. You can turn off the Narrator at any time by clicking Exit from the Narrator dialog box and clicking Yes when prompted.

Troubleshooting Text-to-Speech in Windows XP

Troubleshooting can be a difficult task, especially if you have not worked with a specific technology before. When it comes to troubleshooting Text-to-Sspeech problems, there are a few points that you should keep in mind.

  • Use the Preview Text button from the Speech Properties dialog box to verify that the TTS engine.
  • Open the Utility Manager to check the status of the Narrator program.
  • If you do not hear any sound and you are using external speakers, make sure they are turned on.
  • Check the Master Volume dialog box to make sure that muting is not enabled.
  • Verify that the speakers are properly connected to the computer. You may need to check the documentation that came with the speakers for the proper procedure.
  • Use Device Manager to check the status of the computer’s sound card. If necessary, reinstall or update the drivers for the device.

Now your computer can talk back to you too

Windows XP includes built-in technology to make it more accessible for users who are blind or who have vision impairments. The Text-to-Speech engine can read text on the screen using a pre-generated voice. Windows XP includes a default voice called Microsoft Sam. Other voices are available through third-party manufacturers.

You can hear your computer talk using the Narrator. This is the built-in Text-to-Speech utility that is included with Windows XP. It is designed to work with common programs that come with Windows XP, such as Internet Explorer and WordPad. You can launch the utility by typing narrator using the Run command. The Narrator provides limited Text-to-Speech functionality, but third-party programs are available from various manufacturers.

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Transfer data from Word forms to an Excel worksheet

  • Date: September 30th, 2008
  • Author: Mary Ann Richardson

Avoid the hassle of manually importing Word form data into Excel. With the help of an Excel wizard, you can quickly step through the process.


Word forms provide a convenient way to gather information from users or clients so that you can analyze it later. But bringing the data into Excel can be a big chore. To avoid having to manually enter the data into a worksheet, let Excel’s Text Import wizard bring it in for you. To demonstrate, let’s say you’ve asked employees to complete the form shown in Figure A.

Figure A

Follow these steps to save the data in each completed form to a text file that can be imported into Excel:

  1. Open one of the completed forms.
  2. Go to Tools | Options, click the Save tab, and select the Save Data Only For Forms check box. (In Word 2007, click the Office button, click Advanced, scroll to Preserve Fidelity When Sharing This Document, and select the Save Data As Delimited Text File check box.)
  3. Click OK.
  4. Save the file as a .txt file.
  5. When the File Conversion dialog box appears (Figure B), click OK.

Figure B

You can now import the data in the text files into a spreadsheet by following these steps:

  1. cialis canadian pharmacy
    Open a blank worksheet in Excel.
  2. Go to Data | Import External Data | Import Data. (In Excel 2007, click the Data tab, click Get External Data, and then select From Text.)
  3. Click the text file you want to import, then click Import.
  4. Select the Delimited option (Figure C) and then click Next.

Figure C

  1. For this example, clear the Tab check box and then select the Comma check box (Figure D).

Figure D

  1. Click Next and then click Finish.
  2. Click in cell A1 and then click OK.

Figure E shows the resulting data. Note that headers have been inserted above the data in row one.

Figure E

To import the second text file, you just open the same Excel worksheet and click in the second row below the last row of data; in this case, A4. (The wizard forces you to skip a row each time you add a new row of data. You can delete these blank rows later.)

Important note: If you need to enter more than a handful of forms a day, you should consider using ADO (ActiveX Data Object) to create a code connection to the worksheet that will automate the data transfer process.

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Create an Access form that calculates how many months a project has been underway

  • Date: September 30th, 2008
  • Author: Mary Ann Richardson

Set up a simple form that can quickly tell you how long you’ve been working on a project. Mary Ann Richardson walks through the process.


Do you need to know how long you’ve spent on a project? You can create an Access form that will answer that question for you. Follow these steps:

  1.  Click on the Form Object in the Database Window and click New. (In Access 2007, click the Create tab and then click Forms Design in the Forms group.)
  2. Click the Text Box control tool and then click and drag in the form where you want to locate the control.
  3. Click on the text box label and change the caption to Enter Project Start Date.
  4. Right-click the text box and select Properties.
  5. Click in the Name Property box and enter ProjectStart.
  6. Click the drop-down arrow of the Format property box and select cialis c20 ShortDate 6.
  7. Click the Text Box control tool and then click and drag in the form to create a second text box below the first one.
  8. Click the text box label and change the caption to Actual Work in Months, as shown in Figure A.

Figure A

  1. Right-click the second text box and select Properties.
  2. Click in the ControlSource property box and under the Data tab, click the Build button.
  3. Type the following function code as shown in Figure B:
    =DateDiff(”m”,[ProjectStart],Now())

Figure B

  1. Click OK.
  2. Close and save the form as Total Work Calculations.

When you run the form and enter a date in the ProjectDate text box, Access will automatically display the number of months from the entered date to today, as shown in Figure C.

Figure C

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