February 11, 2009

How to maintain XP after Microsoft ends support

Stuart Johnston By Stuart J. Johnston

Microsoft CEO Steve Ballmer said recently that it's OK with him if you want to stick with Windows XP until Windows 7 is available late next year.

XP lovers may still be able to buy a new PC with that operating system installed for another year or so, but unfortunately, Microsoft plans to end most free support for the OS within months.

On that date — Apr. 14, 2009 — millions of PC users, some of whom bought their systems less than a year earlier, will be left in the lurch. These users will have to pay Microsoft for Windows XP support, although downloading critical security patches is expected to remain free of charge.

The end of support is planned despite the fact that consumers can still buy a new PC that runs XP rather than Vista, which was released nearly two years ago. It's ironic that no less a personage than Microsoft chief Ballmer tells users that staying with XP until Windows 7 ships late next year is a viable option.

What's a poor Windows XP user to do?

Third-party vendors pledge XP compatibility

Ballmer has said repeatedly over the past 10 to 15 years that the stiffest competition a new version of Windows confronts in the marketplace is the previous version of Windows. If the previous version is "good enough," then a lot of people won't buy the upgrade. XP just may prove Ballmer right.

According to a study by Gartner, there will be more than 1 billion computers in use worldwide by the end of 2008. The vast majority of them run Windows XP.

In fact, according to an analysis by Web analytics firm Net Applications, some 68 percent of the client computers in use around the world use XP. The OS's closest challenger — Vista — represents just over 19 percent of the worldwide PC market. If these stats are accurate, there are nearly 700 million copies of XP on the planet.

While Vista has been picking up steam in recent months, it has a long way to go to catch up with its older, more mature sibling. Even if Microsoft redoubles its efforts to market Vista, it's unlikely the newer version could pass XP in installed numbers by late 2009, which is when Microsoft officials hint that Windows 7 will be available.

Anyone who uses XP — whether on a new machine or an early-2000s model — has to wonder whether new hardware and software will continue to support the old OS.

The answer is a qualified "yes."

XP's huge installed base helps to ensure that hardware and software companies are continuing to support their existing XP users while also making sure their new products will work with the OS. Every one of several third-party hardware and software firms I checked with claims its new products will be compatible with both Vista and XP.

For now, anyway, losing the support of third-party vendors is far from the biggest threat facing anyone who sticks with XP. The bigger problem is Microsoft's impending free-support cutoff date for the OS.

XP's support has been extended once before

Microsoft's policy is to support each version of its operating system for 10 years. For the first five years, users get "mainstream" support, which combines free help and fee-based services. This is in addition to the standard patches and hotfixes that Microsoft periodically releases.

The second five-year period constitutes "extended" support. During this time, users must pay for cialis free support, aside from critical patches that continue to be offered by the company for free.

XP will reach the end of mainstream support on Apr. 14, 2009, despite the fact that Service Pack 3 for XP was released just last spring. (XP first shipped in late 2001, so the end of its mainstream support is coming more than two years later than is typical — a testament to XP's popularity.)

After April 2009, XP moves into the extended-support period, which is expected to last through Apr. 8, 2014.

Under extended support, if you encounter problems installing a security patch or other critical fix, tech support will help you free of charge. Any other help from Microsoft tech support, however, will be on a pay-per-incident basis. Microsoft currently charges $59 per incident for help with operating-system problems.

If you bought a new PC with XP preinstalled, it's important to note that you must contact your PC maker for all support. Microsoft has assembled a list of phone numbers and support sites for major PC vendors.

Even though Microsoft has cut off retail sales of XP, the company will continue to allow PC vendors to sell XP Professional on new systems at least through the end of January 2009.

Today, that's usually done by opting for the vendor's "downgrade" license, which lets the buyer choose between Vista and XP Pro.

For example, Dell Computer says it will sell systems with XP as a downgrade option through 2009 and possibly longer.

There are plenty of XP resources out there

Of course, you aren't stuck with Microsoft when it comes to your XP support options. If you're looking for an XP device driver, and you're not having much luck with the vendors' sites, try browsing through the posts at various PC community forums.

Forums are great places to post questions and (hopefully) receive answers from other users who have experienced the same problems and found solutions. Microsoft's XP newsgroups are a good place to start.

Other useful XP support sites include the TechArena community, BoardReader, and AllExperts.

You'll find all types of XP support from the members of PC user groups, many of which offer live, in-person meetings where participants exchange tips and solutions. Listings for Microsoft user groups are available at the Microsoft Mindshare site.

These are by no means all the support options available to XP users, but they provide a starting point to help you keep XP alive and well until something better comes along — whether another flavor of Windows or something completely different.

Permalink • Print • Comment

XP and Vista Uptime

If you leave your computer running 24/7 (24 hours a day, 7 days a week), you might be interested in determining the amount of uptime that has accumulated since your last reboot. Luckily, it's very easy to find that information in both Windows XP and Vista. Let's take a look!

Tracking Uptime in Vista

To find Vista’s uptime, right click on your taskbar and select Task Manager.

Now, with the Task Manager open, click on the Performance tab and you'll see the amount of uptime listed under the System cialis free offer section.

Tracking Uptime in XP

To find the uptime in XP, go to Start, Run, type in "cmd" and then click OK.

That will bring up a command prompt. Type in “systeminfo” (without the quotes) and then hit Enter. It will take a few minutes for the analysis to complete and get your results, but when it's finished, you'll see your uptime listed in days, hours, minutes and seconds.

Find your uptime today!

Permalink • Print • Comment

February 10, 2009

Avoid e-mail mistakes with a single setting

  • Date: October 13th, 2008
  • Author: Susan Harkins

We’ve all done it, and regretted it — sent an e-mail to the wrong person, sent an angry e-mail in haste, or sent an e-mail with mistakes. I don’t mind confessing my most humiliating e-mail mistakes because they’re so old:

  • I sent an article to the wrong publisher. Now, that’s not horrible and as a freelancer, all my editors know that I work for other publishers, but it was still unpleasant because I looked stupid.
  • I used the wrong publication name when corresponding with an editor. She responded with a curt, “I work for… ,” and I never received another assignment from her.

Most e-mail clients send e-mail as soon as you hit Send in the message window, and that’s why we get into trouble. Instead of sending each e-mail immediately, let them sit in the outbox. Later (usually a few hours or so), review the messages one last time and then send them. I often find small and seemingly unimportant mistakes, but mistakes nonetheless. Occasionally, I find something more cialis for sale important and I count my lucky stars! Letting a message sit for a while, especially if you’re angry when you respond, will give you a bit of time to rethink and perhaps, even save face.

Outlook is configured to send mail when you click Send in the New Message window. To reset this option so that you control when Outlook sends mail, do the following:

  1. From the Tools menu, choose Options.
  2. Click the Mail Setup tab.
  3. Click Send/Receive in the Send/Receive options.
  4. Uncheck the Include This Group In Send/Receive (F9) option in the Setting For Group “All Accounts” section. Most of us will set this for all accounts, but you can configure Outlook to handle each account differently.
  5. Click Close and then OK.

After unchecking the Send/Receive option, you must remember to click Send/Receive on the Standard toolbar to send mail. You can also set Outlook to send e-mail when you launch or close Outlook, or schedule it to send and receive e-mail at regular intervals, so be sure to consider those options as well. You’ll still have to find the mistakes, but putting a little time between creating and sending messages makes it easier to catch mistakes you might otherwise miss.

Permalink • Print • Comment

Practical tips for setting up a UPS

  • Date: June 10th, 2008
  • Author: Paul Mah

Today I’m going to share some pointers I learned from my previous experiences in buying and setting up a UPS for a midsize server room. I hope it will be useful to you.

1. Count your sockets

It might seem like a no-brainer, but it is important to ensure that you have sufficient sockets available at the back of your UPS to meet your requirements. The number of sockets that is required can add up quickly once you factor in Internet-access equipment such as routers, modems, firewalls, and VPN appliances. Double that if you are running a multi-homed configuration, or have servers equipped with dual power supply units that are capable of hot failover. Do remember to plug in your monitors and KVMs — if you are using them — into a protected power outlet, too. (Just power them off when not in use) Another solution might be to buy standard power strips and manually rewire their default connectors with plugs that can fit those on your UPS. This is useful for protecting multiple minor pieces of equipment, such as modems and other low-drain equipment.

2. Consider additional UPS units

Some mid-range UPS models offer the ability to “cascade” additional battery packs from the main UPS. The additional battery packs are usually rack-mountable as well and represent a convenient way to increase the runtime of your UPS beyond the default configuration.

An advantage of going this route is that you get to share your available battery runtime more efficiently across all of your equipment. Other potential benefits – though it varies with models — is the lower cost compared to scaling up to a higher range of UPS, as well as the possibility of hot-replacements of batteries.

On the other hand, you have to consider that certain mid-range UPS models do offer a number of features such as the ability to stagger power-on times, as well as giving you the ability to remotely power-cycle equipment at the power receptacle level. Having two separate UPS units working at 40% load does represent a full backup complement.

3. Beware the deep end

If you are working with rack-mounted equipment, you will do well to ensure that your UPS has sufficient space on the back portion after mounting onto your rack. While a 19-inch UPS will fit just fine into a 19-inch rack, the fact is that not all 19-inch racks are built the same.

Smaller racks built to a reduced footprint or inferior racks might not have enough spare leeway for you to plug in the power connectors and still be able to close the back door.

In addition, it is also worth noting that higher-end UPSs typically use customized or non-standard plugs on the UPS-end. It will be wise not to position your rack too far away from the wall power socket.

4. Create a separate power circuit or branch

If you have access to an electrician, it is normally best to have him or her create a separate branch circuit from your office’s (or building’s) main power switchboard. This will help reduce instances of staff tripping your server room’s power by plugging in a faulty microwave oven.

5. Configure for (and test) the shutdown of servers

Many people forget that UPSs are meant only as a temporary measure for intermittent power outages. In an extended blackout or brownout, you do need to shut down your servers to prevent data loss. There are a few ways to do it — including the installation of vendor-specific software utilities — though we’re not going to cover this today.

6. Other points to consider

TechRepublic members suggested a number of useful pointers in my previous article, “Selecting and installing your first UPS.”

TR member Ethical_Loner suggested the online tool on APC’s Web site here to get a better idea of your power requirements. TR member robo_dev cautioned against assuming all the connectors on a UPS are the same. Specifically, watch out for UPSs with power outlets that are divided into “Battery backup” and “Surge suppression”, making sure to plug your equipment into the right outlet.

A topic which I completely missed out on would be the three categories of UPS that are available: off-line, line-interactive, and double-conversion. In a nutshell, it makes sense to go for a double-conversion UPS if budget allows. Due to the presence cialis for sale online of a rectifier directly driving the inverter, a sort of electrical “firewall” is formed to better protect against noisy or poor power environment. An off-line UPS will only kick in during a power outage, and a line-interactive lies somewhere in between.

Permalink • Print • Comment

Flash Outlook contacts

  • Date: September 29th, 2008
  • Author: Susan Harkins

If you’re like me, you live and breathe by your contacts. They’re vital to my business, as they probably are to yours. When I’m on the road without remote access, that can be a problem. I know that I can print my contacts, but taking the .pst file with me is much better. (The .pst file contains your contact information.) It’s a simple process:

  1. From the File menu, choose Import And Export.
  2. Choose Export To A File and click Next.
  3. From the list of file types, choose Personal Folder File (.pst) and click Next.
  4. Select Contacts and click Next.
  5. Save the exported file to your flash drive (or a CD).
  6. Click Finish.

To use the file, you can simply import cialis for daily use it into Outlook on another computer. But you should also be prepared to not have access to Outlook. Repeat the above process again, saving your .pst file as Microsoft Excel file and a comma-delimited text file (Comma Separated Values). If the worst happens, you can at least view the information.

Now, you probably already knew that you could export the .pst file. What you might not have considered was how easily you could save that exported file to a flash drive and take it with you.

Permalink • Print • Comment
« Previous PageNext Page »
Made with WordPress and an easy to use WordPress theme • Sky Gold skin by Denis de Bernardy