August 20, 2008

New Spam: From CNN and MSNBC?

I have received several phone calls this week from readers saying they have been getting a ton of spam e-mail from CNN and MSNBC. The e-mails have headlines indicating they are breaking news alerts from either of the very popular news companies. Now, I'm sure all of you are smart enough to know that CNN and MSNBC would not actually send out spam, but where are the e-mails coming from?

Well, the e-mails are an attack from a botnet. Currently, several Web sites have been taken over by the worm and they are sending out millions of e-mails a day. While the e-mails look like they are from CNN and MSNBC, they're propecia low dose not.

If you receive an e-mail from CNN or MSNBC, do not read it! You should immediately delete those messages and mark them as spam. Reading those e-mails and clicking on the links inside will put your computer at risk. You will be prompted to install a file that says it's an update for the Flash player. That's actually a virus. Installing that program will infect your system and turn your computer into a spam machine.

Usually, I would say you should report the issue to the company that is being spoofed, but in this case, they're already very aware of the issue. Just hang in there and the messages will stop once the offending computers are taken offline and disinfected.

If you have been fooled into installing the "Flash Update," you should run a full virus scan immediately. Until next time, stay safe out there, my friends!

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What is DSL?

Q:
I know this probably seems very basic, but what is DSL?

A:
No, that's an excellent question! I'm sure you're not the only one who has been wondering about that. Everyone else was probably too scared to ask, so I'm really glad you did. We here at WorldStart have done a few tips on DSL before, but we've never really given you a definition. So, if you're curious about what DSL really is, you've come to the right place. Here's a brief explanation just for you!

DSL stands for digital subscriber line and it's basically a type of broadband Internet access that is simply carried over propecia liver enzymes a regular phone line. DSL delivers a high-speed service and it's high on the list when compared to other broadband providers. The only common feature between DSL and dial-up is that DSL also requires its own modem, but you still cannot get a DSL signal from a conventional dial-up modem.

DSL works with unused frequencies to make a direct link from the provider to the subscriber (you!) It has been around for over two decades and it's just now becoming one of the more popular Internet access points. If you're interested in getting DSL for your home, check your local phonebook for providers. If you have any questions, give them a call and they should be able to answer all of them for you.

So, the only question that remains is: "Are you a DSL user?!"

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August 18, 2008

You’ll get a new Windows Update, like it or not


Scott Dunn By Scott Dunn

Microsoft will soon install a new version of Windows Update on your computer, even if you've set your PC not to download and install any updates.

With such a potential for confusion, it's a good idea for you to know what's going to be done to your machine by this important but often misunderstood tool.

When turning updates off really doesn't

Windows Secrets first disclosed on Sept. 13, 2007, that Microsoft had been silently downloading Windows Update (WU) executable components on users' computers — even when the users' auto-update settings required advance permission. At the time, Microsoft admitted in its Update Product Team blog that it has carried out this practice for many years, as I wrote in a follow-up column.

This time, Microsoft is being more up-front about its forthcoming refresh of Windows Update. For example, product manager Michelle Haven described in a blog post on July 3 some new features that the upgrade will add.

The new version will reportedly reduce the time WU takes to scan for and send out new updates. In addition, if you use the online version of WU, and you click an update for more information, the new version will offer you more links with additional details.

But the Redmond company hasn't changed the wording of the Control Panel settings that appear to prevent Windows Update from performing silent downloads — but don't.

In light of these potentially misleading controls, a few tricks on managing Windows Update are just what the doctor ordered.

To view your Windows Update options in Windows XP, press the Windows key plus R to open the Run box. (In Vista, just press the Windows key.) In both versions of Windows, type control wuaucpl.cpl and press Enter. In Vista, select Change settings on the left.

According to the aforementioned blog post, the Microsoft Update Product Team considers Windows Update to be turned on when any setting is selected except the last one:

Turn off Automatic Updates (in XP)
Never check for updates (in Vista)

Consequently, Windows Update itself may be updated even if you select an option such as:

Notify me but don't automatically download or install them (in XP)
Check for updates but let me choose whether to download and install them (in Vista)

Windows Update
Figure 1. Windows Update may automatically install some executable files, even if you set auto-update configuration to require permission.

If you prefer to decide for yourself when and whether to install updates, but you don't mind the Windows Update app upgrading itself, use either the second or third setting. For total control, select the last option. (You'll see regular warnings, which is the price of choosing this setting.)

Keep unwanted updates from bugging you

After you read warnings about a specific update — such as the ones Windows Secrets readers regularly see in Susan Bradley's Patch Watch column — you may decide that the fix is not for you. If you have one of the "notify me" options set (choice 2 or 3), you'll see an icon and possibly a pop-up menu in the taskbar tray endlessly pestering you to install the update.

To shut off notifications about a particular update in Windows XP, take these steps:

Step 1. Click the Windows Update icon in the taskbar tray to open the Automatic Updates control panel.

Step 2. Select Custom Install (Advanced) and click Next.

Step 3. Uncheck the items you don't want to install. Make a note of their Knowledge Base numbers in case you change your mind later. Then click Install (to install remaining items) or Close (if no items are checked).

Step 4. When the Hide Updates prompt appears, check Don't notify me about these updates again and click OK.

Step 5. If you later change your mind and want to install the items, surf on over to Microsoft's Download Center, enter the update's KB number in the Search box, and click Go. Follow the on-screen instructions to download and install the update.

To shut off notifications about a particular update in Windows Vista, take these steps:

Step 1. Click the Windows Update icon in the taskbar tray to open the Windows Update control panel.

Step 2. Choose View available updates below the Install Updates button.

Step 3. Find the update you don't want installed and uncheck its box.

Step 4. Right-click the update name and choose Hide update.

Step 5. Click the close box in the upper-right corner to close the window.

Step 6. To see this and other hidden updates in the future, reopen the Windows Update control panel and click Restore hidden updates in the left pane.

Tips for installing recalcitrant updates

Sometimes an update you want to install never gets loaded despite repeated attempts. What to do?

First, identify any updates that didn't get installed properly by going to the Windows Update or Microsoft Update site. Choose Start, Windows Update (or Microsoft Update) or Start, All Programs, Windows Update (or Microsoft Update).

In XP, click Review your update history on the left; in Vista, choose View update history. XP shows failed updates with a red X; in Vista, the word "failed" appears in the Status column. (Note that some updates may have failed to install on their first attempt but succeeded subsequently.)

Here's a checklist of things to try when attempting to coax an update to load:

Consult a troubleshooter. Windows logs troubleshooting info specifically for updates. In Vista's update history control panel, click the Troubleshoot problems with installing updates link above the list of installed updates.

XP's troubleshooter may offer more-specific info about the update. Start by checking out your update history as explained above. Click the red X icon to open a window of information about the update. Select and copy the error code in this window.

Browse to Microsoft's Windows Update Troubleshooter site (you'll probably need to use Internet Explorer). Press Ctrl+F to open a search dialog, paste the error code into the Find box, and click Next. You may find a link relating to that specific error.

If no such link appears, search for the same error code on Microsoft's Help and Support site or use one of the support sites I reviewed in my propecia is great color=”#000099″>July 10 column. Finally, try skimming through the list of symptoms on the Update Troubleshooter page to see whether any match those you're experiencing.

Clean up your act. If a specific update is listed as installed, but it's still offered to you repeatedly, scan your system for spyware and viruses. Windows Secrets contributing editor Scott Spanbauer rated on June 26 several free antivirus packages you can use to do this.

Take the Safe Mode route. If an update doesn't install properly in normal mode, try uninstalling it and then reinstalling it in Windows' Safe Mode.

Step 1. To uninstall an update, press Win+R to open the Run box (in Vista, simply press the Windows key), type appwiz.cpl, and press Enter. In XP, check Show updates at the top of the box and scroll to Windows XP – Software Updates. In Vista, click View installed updates on the left.

Make a note of the problematic update's KB number, click Remove (in XP) or Uninstall (in Vista), and follow the prompts on the screen.

Step 2. Browse to Microsoft's Download Center and enter the update's KB number in the Search box. Once you've found the update, download it to your desktop.

Step 3. Log into Windows' Safe Mode by rebooting your system and pressing F8 until you see a menu of startup options. Use the arrow keys to select Safe Mode and press Enter.

Once you're in Safe Mode, double-click the update on the desktop to install it.

Windows Update isn't the most transparent or easy-to-use tool, but at least it's built into Windows and can be made as automatic or as manual as you choose. Of course, you can always jettison Microsoft's updater in favor of one of the refreshers I reviewed on Oct. 4, 2007.

If you're having problems with Windows Update that aren't described above, read MS Knowledge Base article 906602 for official troubleshooting tips.

And, until Microsoft or a third party comes up with something better, keep reading Windows Secrets to determine which patches you need and which you can hold off on.

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10+ lesser-known shortcuts for formatting Word text

  • Date: January 28th, 2008
  • Author: Jody Gilbert

Your users probably have a few favorite keyboard shortcuts for formatting text — like Ctrl + B for applying boldface, Ctrl + I for applying italics, Ctrl + U for underlining, and maybe Ctrl + L to left-align text. But Word provides buttons for those tasks on the Formatting toolbar, so any efficiency gains are kind of a toss-up.

The real convenience lies in knowing some more obscure keyboard shortcuts — ones that have no default button equivalents and that can save users from having to scrounge around dialog boxes looking for the appropriate options. Here are some shortcuts that are especially good for users to have under their belt.

Note: A comprehensive list of 80 Word shortcuts is available as a PDF in the TechRepublic Downloads Library. 

Keystroke Function
Ctrl + Shift + D Double underline the selected text
Ctrl + ] Increase the size of selected text by 1 point
Ctrl + [ Decrease the size of selected text by 1 point
Ctrl + Shift + A Make selected text all caps
Ctrl + = Toggle subscripting for selected text
Ctrl + + Toggle superscripting for selected text
Ctrl + Shift + Q Apply Symbol font to selected text
propecia is amazing valign=”top”>Ctrl + Shift + N Apply Normal style to current paragraph
Ctrl + Alt + 1 Apply Heading 1 style to current paragraph
Ctrl + Alt + 2 Apply Heading 2 style to current paragraph
Ctrl + Alt + 3 Apply Heading 3 style to current paragraph
Ctrl + Shift + L Apply List Bullet style
Ctrl + 0 (zero) Apply or remove space above current paragraph
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10 ways to format Excel data so that people can actually understand it

  • Date: August 28th, 2007
  • Author: Katherine Murray

Tell the truth, now. When you see a new worksheet arrive in your Inbox, your pulse doesn’t exactly quicken, does it? I’m guessing that you don’t lean forward in your chair, eager to open the file and see what exciting new numbers the worksheet is likely to present.

Or maybe you do have a pulse-pounding reaction to worksheets, but it’s due to anxiety, not excitement. What am I supposed to see in all this data? How hard is this going to be to decipher? Am I really smart enough to figure all this stuff out? What time is lunch?

You can lessen this type of math anxiety for those who view your worksheets by using some simple techniques in Excel to get your data message across clearly. Here are a few tips to get you started.

Note: This information is also available as a PDF download.

#1: Give your worksheet a good title

The ultimate goal of your worksheet is to present information in a way others will understand, right? Give readers a head start by titling your worksheet clearly. A good title lets readers know immediately what the content of the worksheet is going to show them — that way, they won’t have to work so hard. “2008 Projections” isn’t bad, but it leaves a lot of things out. What kind of projections? Sales? Hired Employees? New Store Openings? Be as clear as you can and, if necessary, add a subtitle. And if you plan to circulate the worksheet by e-mail, be sure that you title the worksheet file with something that reflects the content of the sheet itself. That way, when people open the file, they’ll know what to expect.

#2: Wake people up with color

Sure, black and white does the trick. But. It’s. Boring. For those of us who aren’t numbers people to start with, pouring over a black-and-white grid stuffed with an ocean of numerals is torture. Jazz it up by splashing a little color on the page. Choose an energizing color — green, orange, purple — for your column heads. Do something special with the title — maybe format it in a complementary color, add a picture at the top, put a background behind it to make it pop. Just be sure the color you add doesn’t actually detract from the readability of the page. You want the color and design of the worksheet to draw people into the page, not make them forget what they’re looking at.

Excel makes it easy to add a picture to the background of the worksheet as well. This is really a neat effect, if you have a reason to use it. As a general rule, don’t put pictures behind your data just for the fun of it — readers have to work harder to see what’s in the foreground. But if you want to promote something fun, such as a summer sales competition, you can raise the energy by adding a special picture behind the scenes.

#3: Let the format lead the eye

Have you ever felt your heart sink because you’ve got five minutes to prepare for a meeting and the worksheet you’re looking at makes no sense? Chances are, the problem is one of three things:

  • You can’t immediately tell what you’re looking at.
  • You can’t tell where to start on the page.
  • You don’t have a context for the information.

The way in which you format your worksheet can solve all three of these potential problems for you. As a general rule, the largest items on your page will get the first look. Then, the eye will look for the next largest, and the next largest after that. The actual content — the data in the cells — is likely to be what your readers see last.

You can use this idea to your advantage when you plan the format of your page. Make the title stand out, good and bold, and make sure it says something clearly about the content you’re showing. Next, enlarge the column and row heads just a bit and put them in a second color. Readers will quickly scan the column and row headings to get a sense of how the information on the worksheet is organized. This will help them see what’s most important on the page and where they should begin.

If you have extra information you want to be sure readers see — for example, a note explaining why you’re displaying projected 2008 data even though it’s only 2007 — you can set it off by enclosing it in a border or using a second color. This will draw the reader’s eye to the note after they’ve taken in the most important items on the page.

#4: Apply a theme

Excel 2007 benefits from the propecia interactions hip new (or should I say, expanded and improved) themes feature that has been added throughout the core Office 2007 applications. Themes exist in Office 2003, but they were limited in design and functionality (and much less fun).

When you apply a theme to your Excel 2007 worksheet (by clicking the Page Layout tab and choosing Themes), you make a design choice that includes the font, color, table style, and effects of the information on your worksheet. The great thing about this feature is that you can dramatically change the look and feel of your information simply by opening the Themes gallery and clicking another choice.

#5: Don’t cram your charts

What would we do without charts in Excel? Charts are a saving grace for those who need to provide their information in the easiest possible way for readers to understand. A chart quickly shows readers what’s most important in your data (or at least, what’s most important in what you want to show right now) and presents each data item in relation to other items in the chart.

One mistake that Excel chart novices often make is to try to show absolutely everything under the sun in a single chart. You’ve got one shot, right? The best way to ensure that your readers will keep viewing your information is to make sure they understand what they’re looking at. And that means paring your chart down to the essentials and not littering the bars or pie slices with all sorts of labels and percentages and other nonessential items. Show what you need to get your point across and no more. Your readers will thank you for it.

#6: Diagrams are helpful

Excel 2007 includes another way to show your data visually. Now you can use SmartArt to create professional-looking diagrams for flowcharts, org charts, and much more. Creating a SmartArt diagram is similar to creating a chart — you choose the type of diagram you want to use, add your text, and then add bars, lines, suns, moons, whatever. You can tailor the diagram in an almost unlimited number of ways (including adding pictures to the shapes in the diagram).

#7: Take advantage of conditional formatting

I admit that I am easily amused by simple, colorful things. So I love the improved conditional formatting in Excel 2007. This is another feature that’s been dramatically enhanced and made easier to use in the newest version. Now you can use a variety of visualizations to help show trends in the data you’re presenting. You can use symbols, color bars, and more. To add conditional formatting to your worksheet, select the cells you want to showcase and click Conditional Formatting in the Styles group of the Home tab. Select the style of formatting you want to apply, and Live Preview will show how the formatting will look on your data. Nice.

#8: When in doubt, spell it out

If you are working on a complex worksheet and just can’t see how everyone will understand what you want them to focus on without a note or two, you can easily add comments to cells in the worksheet. Simply select the cell or range you want to add a note to, right-click, and choose Insert Comment. A small text box opens on top of your worksheet so that you can type the note you want to add. Your readers will know a comment exists at that point in your worksheet because a small red triangle appears in the upper-right corner of the cell. When a reader hovers the mouse pointer over the triangle, the note opens.

#9: Frame it

It’s an old trick, but it still works — if you want to draw a reader’s eye toward something on the page, box it. Newspapers do it, magazines do it, Web pages do it. If the design is done well, readers think they are getting something “extra” in that little box — and we all love getting something extra.

Select the cells you want to border and right-click on your selection. Choose Format Cells and select the Border tab. Test out different border styles and choose one that frames but doesn’t overwhelm your worksheet design. Click OK when you’ve found the style you want to use.

One caveat: Use the box idea sparingly. If you create more than one box on the page, readers might get confused about which one to read first and maybe even give up on reading any of it.

#10: Invite feedback

Finally, if you really want to make sure people are getting the message of your worksheet, ask. E-mail one or two coworkers and ask them to take a quick look at your data; then find out whether:

  • It was easy to understand what the worksheet is about.
  • They could clearly see what was most important on the page.
  • They have any suggestions for ways you could make it easier to understand.

So what’s the result of all this? People will smile at you more when they pass you in the hallway, because you made their day easier — and helped them feel smarter — by making your information easier to understand. And who knows, you might even get a free lunch out of the deal.

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