Applies to

Microsoft Office Outlook® 2003
Microsoft Outlook® 2000 and 2002

If you use a Microsoft Exchange Server e-mail account, typically your e-mail messages, calendar, contacts, and other items are delivered to and stored in your mailbox on the server. When you install Outlook on a new computer and select an Exchange Server e-mail account in the E-mail Account Wizard, all your items on the server are again available to you. The remaining information in this article does not apply to you, unless you created archive or local data files or specified that your Exchange messages be delivered to a local data file.

If you use a POP3 (POP3: A common protocol that is used to retrieve e-mail messages from an Internet e-mail server.) e-mail account, which is one of the more common types of personal e-mail accounts, your e-mail messages are downloaded from your POP3 e-mail server at your Internet service provider (ISP) (ISP: A business that provides access to the Internet for such things as electronic mail, chat rooms, or use of the World Wide Web. Some ISPs are multinational, offering access in many locations, while others are limited to a specific region.) to your computer and delivered to and stored locally in a Personal Folders file (.pst) (Personal Folders file (.pst): Data file that stores your messages and other items on your computer. You can assign a .pst file to be the default delivery location for e-mail messages. You can use a .pst to organize and back up items for safekeeping.) named Outlook.pst (the default data file name). Outlook.pst is stored in the <drive>:\Documents and Settings\<user>\Local Settings\Application Data\Microsoft\Outlook folder.

Note The default location is a hidden folder. To use Windows Explorer to navigate to this folder, you must first turn on the display of hidden folders. In Windows Explorer, on the Tools menu, click Folder Options. On the View tab, under Advanced Settings, under Files and Folders, under Hidden files and folders, click Show hidden files and folders. If you want to see all file name extensions, clear the Hide extensions for known file types check box under Files and Folders. Hidden folders appear dimmed to indicate they are not typical folders.

order cheap viagra align=”justify”>You can move any Outlook .pst file to any location on your computer. For example, some people like to keep their Outlook data files on drive D or under My Documents, so that creating backup files is easier.

Before you start

Before you start, you might want to consider changing the display name of your .pst file from Personal Folders to something more meaningful to you. Changing the name helps you to distinguish different Outlook data files when you work with more than one .pst file.

In the Navigation Pane (Navigation Pane: The column on the left side of the Outlook window that includes panes such as Shortcuts or Mail and the shortcuts or folders within each pane. Click a folder to show the items in the folder.), right-click Personal Folders, and then click Properties for Personal Folders. Note This folder will always be a top-level folder in the Navigation Pane, in Mail.

Click Advanced.

In the Name text box, type a name that is meaningful to you, such as Pat's Mail.

Click OK twice.

Move the .pst file to another location

You are now ready to begin moving Outlook data files.

In Outlook, make a note of the file location and name. How?

In the Navigation Pane, right-click Personal Folders or the name that appears for your .pst file, and then click Properties for folder name. Note This folder will always be a top-level folder in the Navigation Pane, in Mail.

Click Advanced.

In the Filename text box, make a note of the complete path and file name of the .pst file.

Close Outlook.

Move the file. How?

Use Windows Explorer to copy each .pst file from its default location of the <drive>:\Documents and Settings\<user>\Local Settings\Application Data\Microsoft\Outlook folder to any folder on your computer that you want.

Note The default location is a hidden folder. To use Windows Explorer to navigate to this folder, you must first turn on the display of hidden folders. In Windows Explorer, on the Tools menu, click Folder Options. On the View tab, under Advanced Settings, under Files and Folders, under Hidden files and folders, click Show hidden files and folders. If you want to see all file name extensions, clear the Hide extensions for known file types check box under Files and Folders. Hidden folders appear dimmed to indicate they are not typical folders.

In Control Panel, open Mail. Do one of the following:

Microsoft Windows® XP or Microsoft Windows Server™ 2003

In Control Panel, click User Accounts, and then click Mail. Note If you are using Classic view in Control Panel, double-click Mail.

Microsoft Windows 2000

In Control Panel, double-click Mail.

Click Show Profiles, and then select the profile that contains the .pst file.

Click Properties, and then click Data Files.

Select the data file from the list, and then click Settings.

When an error dialog box appears notifying you that the data file could not be found at the old location, click OK.

Browse to the new folder location, select the data file, and then click Open.

Click OK, and then click Close twice.

Click OK.

Restart Outlook.

Work with multiple data files in one profile

If you have multiple .pst files in your Outlook profile, make sure that your default delivery location is still correct after you complete the preceding steps. The default delivery location is the data file where new messages will appear in the Inbox.

On the Tools menu, click E-mail Accounts.

Click View or change existing e-mail accounts, and then click Next.

In the Deliver new e-mail to the following location list, make sure that the correct data file is selected.

If you need to change the selection, make sure to click Finish, and then quit and restart Outlook for the changes to take effect.

Note: It is important to back up e-mail files on a regular basis. Here is some backup information that may be helpful to you.

Viewing hidden files and folders:

Microsoft Outlook provides a Personal Folders Backup download. It backs up Outlook 2003 .pst files, which store everything for Outlook.

Microsoft Outlook 2003 may contain the following data store and configuration files that need to be backed up. Some of these files might be hidden folders.

To view hidden files and folders:

Click Start, and then click My Computer.

From the Tools menu, click Folder Options, click the View tab, and then click the Show hidden files and folder option.

For Windows 2000/XP:

Double-click My Computer on your desktop.

From the Tools menu, click Folder Options, click the View tab, and then click the Show hidden files and folder option.

Note: Your Outlook configuration may not include all of the following files. Some files are created only when you customize Outlook features.

File

Drive

Outlook data files (.pst)

drive:\Documents and Settings\<user>\Local Settings\Application Data\Microsoft\Outlook

Offline Folders file (.ost)

drive:\Documents and Settings\<user>\Local Settings\Application Data\Microsoft\Outlook

Personal Address Book (.pab)

drive:\Documents and Settings\<user>\Local Settings\Application Data\Microsoft\Outlook

Offline Address Books (.oab)

drive:\Documents and Settings\<user>\Local Settings\Application Data\Microsoft\Outlook

Command bar and menu

customizations (.dat)

drive:\Documents and Settings\<user>\Application Data\Microsoft\Outlook

Navigation Pane settings (.xml)

This file includes Shortcuts,

Calendar, and Contact links.

drive:\Documents and Settings\<user>\Application Data\Microsoft\Outlook\Outlook.xml

Registered Microsoft Exchange

extensions (.dat)

drive:\Documents and Settings\<user>\Local Settings\Application Data\Microsoft\Outlook

Outlook contacts nicknames (.nk2)

drive:\Documents and Settings\<user>\Application Data\Microsoft\Outlook

Rules (.rwz)

drive:\Documents and Settings\<user>\Application Data\Microsoft\Outlook

Note: If you upgraded from a version of Outlook prior to Outlook 2002, you may have a .rwz file on your computer hard disk drive. The file is no longer needed and the rules information is now kept on the server for Microsoft Exchange e-mail accounts, and within the personal folders file (.pst) for POP3 and IMAP e-mail accounts. You can delete the file.

If you use the rules import or export feature, the default location for .rwz files is:

drive:\Documents and Settings\<user>\My Documents.

Print styles (Outlprnt with no extension)

drive:\Documents and Settings\<user>\Application Data\Microsoft\Outlook

Signatures (.rtf, .txt, .htm)

drive:\Documents and Settings\<user>\Application Data\Microsoft\Signatures

Stationary (.htm)

drive:\Documents and Settings\<user>\Application Data\Microsoft\Stationary

Custom forms

drive:\Documents and Settings\<user>\Local Settings\Application Data\Microsoft\Forms

Dictionary (.dic)

drive:\Documents and Settings\<user>\Application Data\Microsoft\Proof

Templates (.oft)

drive:\Documents and Settings\<user>\Application Data\Microsoft\Templates

Send/Receive settings (.srs)

drive:\Documents and Settings\<user>\Application Data\Microsoft\Outlook

Message (.msg, .htm, .rtf)

drive:\Documents and Settings\<user>\My Doc

View products that this article applies to.
Article ID : 287563
Last Review : May 7, 2007
Revision : 2.1
This article was previously published under Q287563
For a Microsoft Outlook 2000 version of this article, see 197907 (http://support.microsoft.com/kb/197907/).
For a Microsoft Outlook 98 version of this article, see 180830 (http://support.microsoft.com/kb/180830/).
For a Microsoft female viagra Outlook 97 version of this article, see 161349 (http://support.microsoft.com/kb/161349/).
On This Page

SYMPTOMS

CAUSE

RESOLUTION

Step 1: Install the Outlook Address Book service

Microsoft Outlook 2002 and Microsoft Office Outlook 2003

Microsoft Office Outlook 2007

Step 2: Mark your contact folder for use with your address book

Step 3: Look for an e-mail address or a fax number

MORE INFORMATION
SYMPTOMS
When you use your address book to select recipients for an e-mail message or a fax message in Microsoft Outlook, information from your Contacts folder does not appear in the list.
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CAUSE
This behavior occurs because Outlook requires that you complete the following steps before your contact information is available for you to address messages by using your address book: • Install the Outlook Address Book service. 
• Mark your contact folder for use with your address book. 
• Specify either an e-mail address or a fax number for each item that you want to appear when you address messages.

Back to the top

RESOLUTION
To resolve this issue, follow these steps.
Back to the top

Step 1: Install the Outlook Address Book service
To do this, follow these steps, as appropriate for the version of Outlook that you are running.
Microsoft Outlook 2002 and Microsoft Office Outlook 2003
1. On the Tools menu, click E-mail Accounts.
2. Click to select View or change existing directories or address books, and then click Next.
3. If your Outlook Address Book is listed, click Cancel, and then go to the steps in the "How to Mark Your Contact Folder for Use with Your Address Book" section.
4. If your Outlook Address Book is not listed, click Add.
5. Click to select Additional Address Books, and then click Next.
6. Click to select Outlook Address Book, and then click Next.
7. Click OK when you receive the prompt that the address book you added will not start until you click Exit from the File menu.
8. Click Finish.
9. Click Exit from the File menu, and then restart Outlook.

Microsoft Office Outlook 2007
1. On the Tools menu, click Accout Settings .
2. Click the Adress Books tab. 
3. If your Outlook Address Book is listed, click Close, and then go to "Step 2: Mark your contact folder for use with your address book."

If your Outlook Address Book is not listed, click New.
4. Select Additional Address Books, and then click Next.
5. Select Outlook Address Book, and then click Next.
6. You receive a message that states that the address book that you added will not start until you click Exit on the File menu. Click OK.
7. Click Finish.
8. Click Close, and then restart Outlook.

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Step 2: Mark your contact folder for use with your address book
1. On the File menu, point to Folder, and then click Properties for your folder name.
2. On the Outlook Address Book tab, click to select the Show this folder as an e-mail address book check box, type a descriptive name, and then click OK.

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Step 3: Look for an e-mail address or a fax number
1. In the Folder list, select the Contact folder.
2. Double-click the contact to open the item, and then look at the e-mail address field and the fax numbers field.
If there is no e-mail address or fax number, Outlook does not display this contact in your address book when you try to address an e-mail message or a fax message.
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MORE INFORMATION
Outlook allows any contact folder to be used by the address book, not just the primary Contacts folder. For example, if you create a new folder of contacts called "Friends" (without the quotation marks), you can specify that the contacts in the Friends folder also appear in your address book. To do this, follow the steps that are described in the "Resolution" section.

The Contact folders appear in your address book as subcategories of an entry that is called Outlook Address Book. If you click Outlook Address Book instead of clicking one of the folder names, you do not see any contact information. To see the contact information, you must click the specific folder name that contains the contact.
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——————————————————————————–

APPLIES TO
• Microsoft Office Outlook 2007
• Microsoft Office Outlook 2003
• Microsoft Outlook 2002 Standard Edition

Do you use MS Outlook's calendar feature? Do you have some appointments (such as weekly staff meetings or daily deadlines) you enter into your calendar repeatedly?

If so, Outlook can make those repetitive entries for you! To set an appointment as a recurring event, you need to first open the appointment.

Now, go to the Recurrence choice. In older versions of Outlook, you'll find it under the Actions menu. In Outlook 2007, you'll find it on the Appointment ribbon.

When the Appointment Recurrence window opens, you'll have a few decisions to make.

At the top, you'll need to enter in information pertaining to the time of the appointment.

Below that, you'll find the Recurrence Pattern section. On the left side, choose how often the appointment should be entered into your calendar. As you make that choice, you'll notice that the right side changes. It does that because each pattern will require different information in order for Outlook to manage things properly. Once you've chosen between daily, weekly, monthly or a yearly recurrence, be sure to complete the information needed to the right.

At the bottom of the window, you'll need to choose when to start including the appointment and when to stop it (if ever).

Once you make all your choices, click the OK button.

You'll then be returned to the appointment window. When you Save and Close that window, your appointment will be repeated throughout your calendar, just as you requested.

Need to stop the recurrence of an effects viagra appointment? No problem!

If you return to the Appointment Recurrence window (open the appointment and find the Recurrence choice), you'll find a button labeled Remove Recurrence. Click that and then work your way back out to the calendar, saving as you go.

Poof! The appointments are gone.

No more entering those appointments over and over again!

Date: February 12th, 2008

Author: Mary Ann Richardson

If you find yourself copying the same paragraphs into your e-mail responses — for example, the same words to send out responses to confirm a customer’s appointment — you don’t have to compose each e-mail reply individually or copy and paste text from a previous e-mail. Here’s how to create an AutoText button in Word that will insert the text you need into your e-mail message automatically — all you need do is customize it and send. Follow these steps:

To include the text in your message, rather than send it as an attachment, change Word Options as follows:

1. Go to Tools | Options.
2. On the General tab, clear the Mail As Attachment check box.

Now, to create your confirmation e-mail, follow these steps:

1. Open a new Word document.
2. Click the Appointment Confirmation menu in the Client E-mails toolbar.
3. Make any other changes to the document.
4. Go to File | Send To: Mail Recipient.
5. A new e-mail window will open with the text of your document in the message. Fill out the rest of the e-mail, then click Send.