July 28, 2009

“Optical Disc Drive Guide”

TT 218

"Optical Disc Drive Guide"

By Bryan Lambert – Sunday, May 17, 2009

pullquote218Optical disc drives, you know CD-ROM type drives, are pretty much on all computers these days (except maybe netbooks – – where you may need to buy an external optical drive) . While this drive is extremely useful, some very common some questions still arise about them. In this Tech Tip we’ll be providing a refresh look at optical drives as well as looking at common failures and replacement strategies.

The BIG Picture

intenal driveOK, to start off, optical drives have come a long way (baby). As most of our readers know, they progressed from the read-only days of the CD-ROM, through the burner days with CD-R, the rewritable days of CD-RW and then the DVD came along. From there you had read-only DVD-ROMs, CD-RW/DVD-ROM, DVD-RW. DVD+RW, DVD±RW, DVD±RW DL, blue-ray, yada, yada, yada!

The important thing to know is that the drives are pretty much backwards compatible, so if you get a DVD±RW DL it can pretty much read and write to the formats before it (for example, a DVD±RW DL can read a CD-ROM disc, burn to a CD-RW disc, etc.).

All that alphabet soup of letters can be confusing, but all you need to know are the three basic (currently used) optical formats: CD, DVD, BLU-RAY (also called BD). Each of these formats have a read-only mode (-ROM), a write only (recordable) mode (-R or +R) and a read-write (re-recordable) mode (-RW, +RW, -RAM or –RE). The DL tacked onto the end of the alphabet soup means that the drive is a Double Layer drive (it can read or write to 9.4GB double layer discs).

Optical drives are also commonly advertised by their speed, represented by a number of how much “faster” the drive is than the original single speed spec. Thus, a CD-R drive that rates at 52x speed writes faster than a 32x drive (in theory – like many other things that run through marketers' hands, these numbers are sometimes foot-loose and fancy free, in that 52x speed may be the most inside track of a drive while the outer track actually records at a slower speed). Also, note that the original single speeds of CD, DVD and Blu-Ray discs are actually different, and that those multiplier numbers are meant for comparing to the single speed number within that category. Basically, all you need to know is that, pretty much, the larger the number, the faster the drive.  Drives these days also come with two basic loading mechanisms, slot loaded and tray loaded (by far the more popular); two different interfaces (SATA and PATA (also called IDE or ATA); and two form Blue ray playerfactors, 5.25-inch desktop and 5.25” slimline (laptop and mini-desktop) sizes. Optical drives can also incorporate cool extra features such as LightScribe disc labeling technology as well.

If you bought a prebuilt system, then you usually have the software installed to use all these cool features, though maybe not to its full capability. Many times vendors may incorporate very basic software that gets the job done, whether its writing to a disc or watching a movie – but that’s about it. There are several very good software packages available, usually packaged as suites, that can enhance your experience using a optical drive, and many of them even have trial versions to take them for a test drive. Some of the more popular ones are Nero’s software package, Roxio’s software suite, Alcohol Software’s 120% program as well as many others.

Common Failures/Fixes

disk driveBy far, the most common failure is that the drive can no longer read a disc. It may be intermittent (sometimes reads, sometimes doesn’t or it may read CD discs and not DVD discs (or vice-versa). If the drive does this, the first thing to do is to make sure that the drive is compatible with the disc you are trying to read (after all, a DVD drive will not read a Blu-Ray disc but again, because of backwards compatibility, a Blu-Ray player will usually read a DVD disc). Next, you can try cleaning the disc itself (from the inside out, not in circles) with a clean, soft cloth and disc cleaner. If this doesn’t correct the issue you can try to clean the drive lens (either with a cleaner disc or denatured alcohol and a cotton swab). Admittedly these are stop gap measures, because truthfully this is usually a sign of a failing drive.

Another common failure is that the drive will refuse to eject either via the button or the software eject command. When this happens, try rebooting the computer (rebooting cures a number of ills), or ejecting the disc manually (if you see a small hole in the drive's bezel you can use a handy, dandy drive ejection tool also known as an unbent paper-clip). If the drive still does not eject then it is more than likely a failed drive (in which case, pull any discs in the drive before replacing it – admittedly, retrieving discs from a slot loaded drive can be more daunting than pulling them from a tray loaded drive – sometimes it actually requires a drive's disassembly). In case of a failed drive, the best bet is to replace the drive entirely.

Replacing the Drive

Replacing an optical disc drive is a pretty straightforward process – you pull the old drive and put in the new drive, and if this is not covered under warranty, you can do it yourself. Manufacturers  complicate this process. The first thing to know is that both slimline and desktop drives have the same form-factor, however manufacturers may do some interesting things with the bezels. For example, a desktop computer may have a drop-down door replacing the drivein front of the drive, and if you buy a replacement drive, you’ll need one whose eject button lines up with where that door thinks the eject button should be. Desktop drives are secured either by four screws (two on either side of the drive) or drive rails. While optical drives DO NOT need any special drivers, if you are upgrading to a DVD or Blu-Ray cheap viagra without prescription drive, you may want to get a drive that includes player software to watch movies (also be sure to watch the system requirements for these drives). Another thing to look for is to be sure that you are replacing the drive with the same data interface SATA or PATA (if it is a PATA drive, set the new drives master/slave -abbreviated M/S or MA/SL- back jumper to match what the old drive was set to).

Slimline drives also can have the added aggravation of the bezels not matching with the replacement drive. Thus, unlike a desktop drive, the best bet with slimline drives is to find an exact replacement (these drives will typically have manufacturer part numbers on the top of the drives). Slimline drives also sometimes saddle a cradle around the drive – simply remove it from the old drive and screw it onto the new drive. These drives are either held in the computer with a couple of screws or a quick release mechanism. Again, make sure to watch the interface (SATA vs. PATA). Of course, if all else fails call a tech or a computer geek computer savvy friend.

Wrap Up

Optical drives make up one part of the wonderful machine that is your computer. While the drive itself may be confusing at first and the thought of possibly replacing it daunting, with a little know-how you’ll find yourself an optical drive expert in no time.

Permalink • Print • Comment

Motherboard Basics,”The Remix”

Techtip 211

Motherboard Basics,"The Remix"

By Bryan Lambert – Sunday, March 29, 2009

PullQuoteIt’s been awhile since the last Tech Tip on motherboards, canadian generic viagra hence some readers have requested a refresh (as it were) on the topic of motherboards. In this Tech Tip, we’ll be looking at different aspects of that all important main circuit board in your computer known as the motherboard. Whether you are just looking for more information on motherboards in general, or perhaps looking into purchasing one, it is always better to get to know some things about the current generation of motherboards.

Track 1 – "Who Are You?"

The motherboard, as just mentioned, is the main circuit board of your computer. Much of how your computer works, how it runs, and its characteristics are determined by the motherboard. Just as CPUs can be classified as value, mainstream and performance, so too can motherboards. If you open up your computer, your motherboard (sometimes called a mainboard or simply “the board”) is the main circuit board that all other components (such as processors, memory, add-on cards, etc) are plugged into. A few popular branded motherboards are Intel, ASUS, MSI, Tyan, ECS, Gigabyte, etc. Often, you can visit a manufacturer’s website to get the lowdown on their latest motherboard offering.

One of the primary things that will determine the capabilities of what a motherboard will support is the chipset. Many persons when contemplating buying a motherboard will first look at that particular component. Popular chipset manufacturers are Intel, nVidia, VIA and SiS (the later two usually seen on more value oriented boards). Chipsets as well as CPUs are constantly changing, and thus they are hard to future-proof against – that is, the latest greatest chipset today, while it works with today’s processors, may have trouble supporting the processors of tomorrow.

Motherboards these days will usually havea ton of built-in features, such as integrated graphics, integrated sound, integrated Ethernet, etc. Believe it or not, at one time all these functions were handled by add-on cards. Motherboards will also offer expandability, usually by means of a number of internal slots (such as PCI, PCI-express (both 4x and 16x varieties) slots), as well as many external ports (such as USB, eSATA, FireWire, etc.) for adding cool gadgets to your computer. Some higher end boards will also offer capabilities such as RAID or the ability to use two linked PCI-express video cards (such as SLI enabled boards).

You can also expand your computer’s memory on the motherboard as well, (the most popular type of memory used today is known as DDR2 – other memory types are DDR and DDR3). The age and design of your motherboard (as well as the chipset used) will determine the type and how much system memory your motherboard will support.

Of course, one main aspect of the motherboard is what kind of CPU it will support. That brings up the question of CPU Sockets.

Track 2 – "Sockets of all Sorts"

The term CPU socket is almost a misnomer these days. For example, the very popular Socket 775 Motherboard used on many boards that support a wide array of Intel processors is not really a socket at all (since it has no socket holes), but instead has bent pins that touch contact points on the bottom of the processor. A CPU socket is simply the place where a CPU connects with the motherboard and most motherboards offer modest CPU upgrades via the CPU socket. As far as what CPUs will actually work, this is often determined by the chipset as well as the type of socket your computer has.

By far, the most popular socket these days (as it was when the last Tech Tip on this subject was written) is the Socket 775 used by Intel’s line of Celeron, Pentium, Pentium D, Pentium Dual Core, Core 2 Duo and Core 2 Quad processors. Socket 775 is actually named LGA775 (and sometimes also called Socket T), so if you see these terms bantered around, you'll know that they refer to the same thing. Before buying or upgrading your motherboard, you’d want to know what socket that board has and what type and speed processor it can handle (information that is also readily available on many motherboard manufacturers websites). With the advent of Intel’s new Core i7 line comes a new Socket: the Socket 1366. The Socket 1366 is also called LGA 1366 and Socket B. Older Intel sockets include Socket 370, Socket 423 and Socket 478 (also Socket 604 and Socket 771 which are used on server and work station computers).

For the AMD crowd, the most prevalent processor socket used by them is the Socket AM2+. Note that plus sign at the end of the name, which is used to distinguish it from the older Socket AM2. The AM2+ socket is backwards compatible with AM2 processors, but AM2+ processors will not necessarily work on Socket AM2 boards (technically, some may work but only in a more limited way). Examples of processors supported in the AM2+ socket are the Sempron, Athlon 64 , Opteron and the Phenom series. The newest processor socket for AMD-based boards is the socket AM3 used for the new Phenom II processors. Older AMD sockets include Socket A, Socket 754 and Socket 939 (also Socket 940 and Socket F (1366) which are used on server and workstation computers).

Track 3 – "Will it Fit?"

Another thing to consider with motherboards is whether it will fit in your current computer case. Computer cases come in all sorts of shapes and sizes, but the shape of the motherboard that they will support has not varied much for awhile now. By far the most popular motherboard shape (also called a form factor) is microATX (also written mATX and uATX). Lesser used form factors are ATX (a bigger board than microATX, usually with more expansion slots), BTX, microBTX and micro-ITX. Before embarking on any kind of motherboard adventure (buying one to upgrade a computer you have, or building one from scratch), be sure you know what form factor motherboard your case will support.

Track 4 – "What About the Board I have?"

OK, all this info may be fine and dandy for someone buying a board, but what about the board in your computer RIGHT NOW? How can you find out what you have, what it supports (can you add more RAM or a faster CPU), or replace the board outright. One very simple way is to open up the case and find out the model number of the board you have and look it up on the Internet. An even simplier way to find the model without cracking the case is to use a utility to “sniff out” your board and give you all that info on a silver platter. It may still take looking up your board on the Internet for specifics, but this gives you a great place to start. One terrific utility I have been using for a long time is SiSandra. The Lite version of this program is free and it will give you loads of data about your motherboard.

Bonus Track – "In Conclusion"

While all the “thinking” on a computer may be done by the central processor, much of how a computer works and what its capabilities are tied up in the motherboard. It is our hope that this refresher Tech Tip on motherboards will help you not only learn a little more about motherboards, but also arm you with the knowledge to make motherboard buying decisions.

Permalink • Print • Comment

March 4, 2009

Completing the addition of computer memory

Q:
Now that you've told us some basics about adding memory to our computers, how do we actually get it in there? You promised you would tell us!

A:
You're right. I did promise you that and if you know anything about me, you know I always keep my promises! So, that's exactly what I'm going to do for you today. If you read yesterday's newsletter, you know that I started a three part "adding memory" series. The first part was figuring out if your computer really does need more memory and the second part was finding out what kind your computer needs, along with knowing where you can buy it from.

Now, the third part is actually getting the new memory into your computer. You know, installing it all by yourself! I know that probably makes some of you nervous, but you don't need to be. It really isn't as hard as it may seem. Let's take a look at the basic steps and go from there. When you're finished, your computer will have more memory and it will be able to run at its optimal performance once again. Here we go!

Part 3

The first thing you need to do is make sure the area you're going to be working with is free of dust. You can either vacuum the area or even just wipe it out with a soft piece of cloth. Next, you need to power down your computer. Turn your system off, unplug everything and disconnect any peripherals you may have hooked up to your PC. Once you've done all of that, you may continue.

Go ahead and remove the cover panel of your unit. You'll then be able to see inside your computer. (Cool, huh?!) Next, be sure to ground yourself by touching any piece of metal inside your computer. That will discharge any static electricity that may be running from you to the computer. If you don't do that, you're putting yourself at risk, so please be safe!

The next thing you're going to do is locate where the new memory sticks you have will go. There should be some empty slots or clips that are meant for additional memory sticks. Now, where those slots will be depends on how old your computer is. You'll either have a single in-line memory module (SIMM) or a type of dual in-line memory module (DIMM). More than likely, you'll be working with the latter of the two, which will probably be a 168 or 184-pin model.

Once you've found the slots, hold the memory stick by its edges. You need to be careful when you're doing this to make sure you don't touch any of the pins. When you feel best place to buy viagra ready, insert the new RAM into one of the empty slots. You'll want it to be perpendicular to your computer's motherboard and parallel to the already existing memory stick. With a SIMM, insert it into the open slot with an angle of about 30 degrees. You can then move it around until you feel it or hear it click into the right position. On the other hand, with a DIMM, there are clips on each side that will secure the memory stick in position.

When you're confident you have the RAM stick in the correct place, you can put the cover back on your computer and then connect everything again. Then power up your computer and make sure it recognizes the new memory. There should be a confirmation box of some sort that pops up for you. If your computer doesn't seem to recognize it, you may need to turn everything off again and reinsert the memory stick. You need to make sure your computer recognizes it, because otherwise, your computer will go on working with the same amount of memory as before. (And that would just be a complete waste of your time and money!)

See, that wasn't so bad, was it?! With a little time and patience, it's a rather simple procedure. But if you're not 100 percent confident you can do it yourself, please ask someone else for help. Asking for help is easier than dealing with additional computer problems on down the road. Now, I hope you can go on and enjoy your new memory and your faster computer. Yes!

Permalink • Print • Comment

Adding memory to your computer

Q:
I think I need to add some memory to my computer, but I have no idea where to start. Can you give me some basic information on where to get it and how to install it? It would be greatly appreciated!

A:
Well, I sure can! That's no problem at all. We've all run into this predicament before and believe me, if you haven't yet, you will someday. Here's the scenario: your computer seems to be working just fine, but as each day passes, it starts to run a little bit slower, it freezes up more often, it hesitates whenever you try to do something, etc. If you're experiencing anything like that, it may be time to add some more memory to your computer.

Now, I realize the thought of that may panic you, but don't let it! Adding memory to your computer really isn't as hard as it sounds. With a little help, you can be a memory adding pro in no time at all! You just have to take it in steps. First, you need to make sure you really do need more memory (because if that's not going to help your computer, there's no need in wasting your time); second, you just need to find out where you can get more memory and third, you need to learn how to install it. Lucky for you, I'm going to go over all of that with you in the next couple of days. I will go over parts best generic viagra one and two with you today and then finish up with part three tomorrow. Okay, let's get started!

Part 1

The type of memory you're referring to is called RAM (Random Access Memory). RAM is the temporary working memory that your operating system, programs and documents use to keep your computer running. Over the years, the amounts of RAM that most computers have has grown considerably. It used to be that 32 or 64 MB was plenty, but these days, if you don't have at least 512 MB, you're going to get lost in the dark.

When you're using different applications on your computer all at the same time (for example, you're checking your e-mail, you're listening to some music, you're loading a game, etc.), they're all fighting for enough RAM to be able to run for you. As you can see, if you don't have enough RAM to accommodate all your programs, you're going to run into some problems. Your computer sometimes grabs some of your virtual memory to keep things going, but that's much less efficient than actually having the right amount of RAM on your computer. So, if your computer has been acting funny lately, adding some more RAM should put it back in top performance.

Part 2

Once you've made the decision to purchase more memory, you first need to figure out how much more you're going to need. To do that, you need to find out how much your computer has right now. In Windows, you can check that by going to Start, Control Panel, System. Browsing through that area will also tell you what kind of RAM is recommended for your PC. If you already have a pretty good amount of memory (say, 512 MB), you may only need to add another 256 MB. You don't want to add too much, because your processor may not be able to handle it all. Plus, that would just be a waste of money.

You can buy RAM at most regular computer stores (Radio Shack, etc.), but you can also purchase it online. If you do a search for the type of RAM you need with your favorite search engine, you should be able to find several places you can buy it from. Just make sure the site is secure before you place your order and everything should be fine. Again, every computer is different, so just make sure you're getting the right kind for your PC. Most places will have a phone number you can call to verify that everything is correct for your computer type.

Once you've received your RAM, you're ready to install it. As I said before, I will go over that with you tomorrow. (I love keeping you in suspense!) So, be sure to tune in tomorrow for all the information you'll need to know to add that memory to your computer. You'll be up and running in no time. See you soon!

Permalink • Print • Comment

February 13, 2009

Wireless

Q:
I just set up a wireless network in my home and while I love it, I'm still a little concerned about others being able to use my signal or even hack into my computer. I was told that hiding my SSID will take care of the problem, but I'm not sold on that idea. I'm not even sure what an SSID is or how to hide it. Can you please help me? Thanks!

A:
First of all, I want to welcome you to the world of wireless! I've been using a wireless connection in my home for a few years now and I absolutely love it. I'm sure you will too! And it's very impressive that you're already concerned about your safety when it comes to using your wireless network. A lot of people don't start worrying about that until it's too late, so it's great you're already so far ahead of the game. I think your question will help a lot of other readers out there who are using wireless networks as well. I just love that!

As we all know, when you use a wireless router, there's always a chance that other computers will be able to pick up your signal and use it, without you ever knowing a thing about it. Even more than that, there's always the risk of your computer being hacked into as well. So, what can you do to keep yourself safe when using your wireless connection? Well, the person who asked today's question mentioned hiding their SSID and while that helps, it's not always the best solution. Let's take a look at your options!

To begin, wireless routers are set up to send out a beacon called the Service Set IDentifier (SSID), which is what helps your wireless devices (laptop, etc.) connect to the Internet. The main purpose of the SSID is to broadcast wireless signals and invite available devices within range to connect to them. Now, if a device doesn't know a network's SSID, it will not be able to connect. So, if you change your SSID settings, only the people who know the SSID will be able to connect to your wireless network. That can help keep some of the "outsiders" away.

Now, while hiding your SSID keeps casual users at bay, you could still have trouble with hackers. Unfortunately, a hacker who is determined enough to get into your network will find a way. If they have the right kind of software, they will be able to easily gain access to your computer. Plus, changing your SSID can result in a slower performance and it could take you longer to connect to the Internet. Who wants that?! Luckily, there are a few other things you can do to keep your wireless network as secure as possible. Let's check them out!

For starters, you can change your router's login and password to be different from the default settings. If you're still using the login and password that came with your router, anyone could connect to it, change your settings and even lock you out. You should also change your SSID to something a little more unique. Most routers come with a name of "default," which is very easy for hackers to figure out. You should change it to something a little more meaningful to yourself. Lastly, you should turn on your encryption. If you do that, your router will not give access to any wireless devices unless they can provide the password you specify. It will also encrypt any communication between your computer and your router so that no one will be able to see what goes on. Note: If your router supports WPA encryption, you should use that over WEP, which is an older version.

Doing the three things I discussed above are your best bets for secure wireless networking, but if you still want to hide your SSID, you can do so by following cialis no prescription the directions in your user manual. Every router is different, so your manual should give you detailed directions on how to get the job done. If that doesn't work, you can always contact your ISP for help as well. Either way, it's very important to keep your wireless network as safe as possible. Hopefully one of the above suggestions is just what you've been looking for. Test them out today!

Permalink • Print • Comment
« Previous PageNext Page »
Made with WordPress and an easy to use WordPress theme • Sky Gold skin by Denis de Bernardy