June 21, 2008

Organizing Outlook Mail

by Dian Chapman, MVP, MOS
Skill rating level 3.

The Problem
If you use Microsoft Outlook, this article will show you how to better organize your email files to help prevent corruption and speed up how Outlook accesses your files.

If you save a lot of email, you could end up with one, very large email data file. In Outlook, your email is stored in one file, usually called Personal.pst. Over time, this file can become so large that it will not only cause Outlook to take longer to open and close, but there's a chance that the file could become corrupt if it's too large. If it does become corrupt, you could lose all that valuable email you've been saving! So it's important to take steps to protect those files. One way is to set files to be archived, thereby compressing and managing older emails in an archive file. The other way is to locate your PST file(s) and save a copy of it to another directory, drive, computer or CD as a backup. But there's another way you can help to reduce the risk of losing email. You can create several smaller PST files from that one large file.

In this article, I'll show you how to do this and suggest ways to better organize your email.

Locating Your Email Files
One of the first things you should do is to search your hard drive for *.pst to make sure you only have two files. One called Personal.pst and one called Archive.pst. If you have more than that, you should open these files to see what is contained in them, so you can better organize these files, too. When I decided to organize my mail, I did a search and discovered I had three personal.pst files. One was an old backup from a previous computer that had died. Another was from my desktop computer, back when I used it as my email center. And the third from the current file from my laptop. So the first thing I did was rename the other two so I could then move them all into the same directory for further sorting.

To open a PST file to see what's in it, open Outlook. Click File/Open/Outlook Data File.

That will bring up a dialog box pointing at the default file location for Outlook. This path is usually: C:\Windows\Local Settings\Application Data\Microsoft\Outlook. If you didn't already move any additional PST files into this path, then ferret around from this dialog box to find the path where those files are currently located. When you find the file you want to open, click it and click OK. As you can see from the image below, I have several different PST files.

When the new file is opened, you'll see it now listed in your Folder List. Click View/Folder List to display the Folder List, if it's not already displayed. As you can see in the image below, I currently have three separate PST files open. One is for my current email, this would be the file currently called Personal.pst. The other is one I've saved to contain email related to technical issues and a third one related to email about the web sites I maintain. And as you can see in the above image, you can easily match the names of the Web Sites file up with the Web Sites PST file. Same with the Tech Mail PST.

Create a New Email Folder
Let's assume you're dealing with just one large personal.pst file. You want to organize it better. So you're going to need to create a few separate PST files to which you can move the email around.

Click File/Data File Management. This will bring up the Outlook Data Files dialog box.

As you can see, it shows that I'm currently working with three PST files. You can also see that new mail delivery is defaulted to arrive in the Dians Current file. Click Add in this dialog to add a new PST file. A dialog box will appear confirming that you want to add a new personal.pst file. Click OK.

That will bring you again to the dialog box that defaults to your PST files. If this is not where you want to save these files, then select another directory. Give your new file a name and click OK to save this new, empty mail folder.

Tip: Since this is the default path that will appear whenever you save or open a PST file, I'd suggest you just save it here. I attempted to better organize my files by creating a Dian Email directory and saving all my files there. But I found I was wasting a lot of time having to locate that path over and over again. It's much faster to just accept this default path!

If you're planning this new folder to be used for, say, storage of all the email you send/receive from family members, then I'd suggest you save this file as Family.pst. After you give the file a name and click OK, you'll be presented with another dialog box. This one allows you to customize the configuration of your new folder.

As you can see in the image above, I have named the file the same as the name I used to save the file. The name you enter into this dialog box will be the name that will be displayed in the Folder List in Outlook when this file is open. So it only makes sense to give it a similar name. That way you will more easily know which is which.

Also in this dialog box, you can set your compression preferences, as well as whether you'd like the folder passworded. If you give it a password, be sure you use a password you won't forget. If you do forget it, you'll be locked out of all the email you put in this folder. When you're finished making your selections, click OK.

After clicking OK, you'll be taken back to the previous data file dialog. As you can see in the image above, the new file is now listed among my open PST files. At this point, you can also highlight your new PST file and click Settings.

You'll be presented with a dialog box that will allow you to compress the folder, if necessary and also to add any comments as notes to yourself so you won't forget what information is contained in this file. After you back out of the open dialogs, you'll notice that your Folder List now also shows this new file. It's now available for your use. Also notice that it also has it's own Deleted Items default folder.

I can now expand one of the other, larger folders and choose email from that file to click and drag into my new file. If I had created this file to hold all my Family related mail, I first would have obviously saved the file as Family.pst. Then I would have named it Family. And now I would go through all my email folders in that one large folder and pull out all email related to family issues and move it into this folder. You can drag over individual emails. You can click on one item, then hold down the Shift key, move your cursor to the end of the list of files you want to move, click on the last item and all items between will be selected. Then you can move the file in masse. You can also use the Ctrl key to selectively click to choose emails to move in a group. Or you can click and drag a whole folder into this new file.

Closing Email Files
Because I don't need to have this new folder opened all the time while in Outlook, I can now close this file. Highlight the folder, right click and click Close. This will keep all my email in this folder safely stored away in the Outlook directory.

However, should I later need to locate an important email from Uncle George, I would simply click File/Open/Outlook Data File, as we did in the beginning. I'd locate the PST file I'd need to search and click OK to open it. Then it would again be listed in my Folder List of open and available files.

Saving Backup Files
After I have created all my new PST files for each category that I need and I've taken the time to move all the email from the large personal.pst file into the separate files, it's important to make backups of these files. Then, should any individual PST file become corrupt, I'll have a backup to move over into my default directory.

After you close Outlook, open your Windows Explorer (hit Windows + E or right click the Start button and click Explore). Navigate to the directory where all your PST files are currently located. Select them all and hit Ctrl/C to copy them all. Then move to some backup directory, select it and hit Alt/V to paste a copy of all these files into your backup directory. Just be sure to do this now and then so you know you have a current copy of your files.

Note! Although you can copy files while Outlook is open, you will not be able to copy all the PST files because some will be in use. So it's best to wait until you've closed Outlook so all the files are available to be copied at one time.

Staying Organized
During my normal use of Outlook, after I receive and read email, any email I want to keep, I put into a central directory called Mail To Sort. I keep this folder handy by putting a shortcut to the folder on my Outlook bar. (NOTE! To learn how to take advantage of the Outlook shortcut bar, read this article: Looking Out Through Outlook.) Obviously, these emails are a mix of all the various mail categories. But rather loss propecia than taking time every day to sort out my email by opening and closing all the PST files, I wait until the end of the month and do it all at once. I can click on the Column Titles to sort by Sender or Subject to group your email. Then I can grab chunks at move them all off into their respective PST files. This way I can keep my In Basket from becoming too cluttered between sorting, yet I don't have to spend time each day opening and closing all my files just to sort a few pieces of email.

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